A ceiling stain, wall dampness or paint bubbling rarely comes from where it appears. Water takes the easiest path through a building; there can be metres between where it exits and where it enters. Investigation therefore means reading the path the water has taken from the cross-section of the building element — not guesswork.
A site inspection is carried out; where necessary, moisture measurement and a controlled flood test are used. Findings and the source of the problem are documented in a written report. Because no application is undertaken, the solution specified is determined by the condition of the building — not by a product to be sold.
The building is visited in person. Neither diagnosis nor solution is discussed before this step is complete.
Findings, cause and required work are put in writing: which product, which thickness, in which sequence, with which detail.
What is to be applied to which surface, how many square metres, which materials and the cost of each item are made clearly visible.
Where required, the consultant is present on site; critical details are checked before they are covered and non-conformances are reported in writing.
In most cases, yes. Opening up is always a last resort and is not started until the location has been narrowed down.
An inspection of a single flat or unit is generally completed in one visit. A second visit may be required for multi-storey buildings or where more than one source is suspected.
Yes. The report provides technical evidence in disputes between parties and may be submitted to the file by lawyers.
When the request form is completed with location and scope, the enquiry arrives with the context needed to give a direct response.
