The questions found across the site, grouped by topic. If yours is not here, send it through the request form or by phone.
In most cases, yes. Opening up is always a last resort and is not started until the location has been narrowed down.
An inspection of a single flat or unit is generally completed in one visit. A second visit may be required for multi-storey buildings or where more than one source is suspected.
Yes. The report provides technical evidence in disputes between parties and may be submitted to the file by lawyers.
Reports are generally delivered within a few working days of the site inspection. For larger or more complex buildings the timescale may be longer; this is confirmed before the inspection.
Yes — that is the purpose of the service. The work specified in the report may be carried out by any contractor of your choice.
No. A court-appointed expert's report is a separate process. This service covers party technical consultancy; the report may be submitted to the file as technical evidence.
Yes. On the first visit the work done so far is recorded with photographs and visible defects are noted. Covered layers can only be assessed as far as they are visible. Supervision then continues from where the work stands.
It is reported in writing with photographs, so that it can be corrected before the detail is covered.
No. The training is brand-independent; it covers system logic, correct layer sequence and critical details.
Yes. Topics and examples are chosen according to the participants' work and the problems seen on site.
On-site training is available in other provinces on a project basis. Online training can be joined from anywhere.
Yes. The site inspection and written report are charged at a fixed fee; the fee is confirmed before any appointment is made. Where an application is subsequently commissioned, the treatment of this fee against the overall cost is clarified at the meeting.
Yes. Investigation and reporting is an independent service; there is no obligation to commission any application. The work specified in the report may be carried out by any contractor of your choice.
In most cases, yes. The path taken by the water is read from the building element cross-section and the pattern of staining; moisture measurement and controlled flood testing are used where needed. Opening up is always a last resort and is not started until the location has been narrowed down.
This question cannot be answered without an investigation. The stain may originate from the wet room of the flat above, from a common service, from the facade or from the roof. The answer to the question of liability depends on which building element is the source; this is why an independent report matters.
The report can be used as technical evidence in disputes between parties and may be submitted to the file by lawyers. However, a court-appointed expert's report is a separate process; this service covers party technical consultancy.
Yes. The items in the quotation, the products specified and the quantities are reviewed, and any items that are missing or unnecessary are identified. This service is particularly useful for apartment and site management boards before a decision is made.
It does when correctly applied, but the saving depends on the current condition of the building, the insulation board thickness used and the state of the windows. Where insulation is cut short at window reveals or fixings are inadequate, the expected saving will not be achieved.
No. Independent investigation, reporting and party technical consultancy is provided only for thermal and waterproofing insulation. For floor coatings, concrete repair and structural strengthening, the service covers technical specification and application supervision only.
On a project basis, yes. Projects in other provinces are considered where travel and accommodation costs are covered. Simply state the province and district on the request form.
Enquiries received by phone or via the request form are replied to the same day, or by the next working day at the latest. In Çekmeköy and surrounding districts, a site inspection can usually be arranged within a few days.
